In-Home Training

During the colder winter months of June, July and August 2021 when it is harder to get out and about, Conquered IT is offering One-on-One Training to Seniors over the age of 65 in the comfort of their own home for a significantly reduced rate of $30 for the initial 1hr session, and then $15 per hour for ALL subsequent training sessions in that 3mth period.  Or alternatively, you can pre-purchase 5hrs (which can be used separately or in blocks) of In-Home IT Training for only $100 (a saving of $50 on our standard fees for in-home training services).

Training can be conducted in any of the courses available in the Course Catalog – just browse the catalog and let us know the topics of interest and we can map a training plan out for you that best meets what you want to cover.  We can arrange a date and time to suit you as well.  We bring all the equipment needed, and you can use your own device, or follow along on one of ours – up to you!

Send us an email if this offer is something of interest – info@conqueredit.com.au, or call Peter on 0468 988 438 to discuss it further.

Which Data Plan Should I Choose?

Internet Service Providers offer different data plans at different prices. It pays to research the different providers to see who might offer the best deal for you. Here’s a few pointers to get you started:

  • Finding the right home or mobile data plan depends on what you want to mostly use the
    internet for;
  • Most plans are divided into Small, Medium, Large and Extra Large. The size refers to how
    much data is included in the allowance;
  • Comparison websites such as iselect.com.au and whistelout.com.au can help you find a deal on a mobile or home internet plan; and
  • Data plans can be purchased from an internet or mobile phone provider. You can buy one from a shop, over the internet, or by phone.

And, of course, if you need any assistance with choosing the right data plan, then we’re here to help. Reach out at info@conqueredit.com.au or 0468 988 438.

Staying Safe with Online Banking

Keeping your account details and passwords secure is critical for a safer online banking experience. Here are some simple safety steps when banking online to protect your money and finances:

  • always access your bank’s website by typing the address directly into your computer browser;
  • keep your computer up-to-date with anti-virus and firewall software and set them to automatically update;
  • set strong passwords (or even better, a passphrase) and update them regularly;
  • do not store your access details or password on or near your computer;
  • look for “https://” at the beginning of the address bar and a locked padlock in the browser to indicate the web pages are secure;
  • always log out of the internet banking menu when you finish and close the browser; and
  • beware of any windows that ‘pop-up’ during an internet banking session and be suspicious if they direct you to another site which requests your customer identification or password.

If at any time you want advice or guidance on keeping safe online, reach out, we’re here to help! Call 0468 988 438 to talk with us, or email info@conqueredit.com.au.

Multi-Factor Authentication

You may have heard about Multi-Factor Authentication (MFA), or 2 Factor Authentication as it is sometimes also called. It is typically a two-step process where a person must provide more than one type of proof that they are authorised before they can access an account, system or application. For example, you may be required to provide both a username/password as a first step to login, and then a second form of identification like a code sent to a mobile phone that is also registered to your account.

MFA makes it difficult for people to hack into your account, and even if they found your username/password, they would also need your linked mobile phone to get the second form of authorisation. So it really just provides another level of security for when you’re getting access to systems and applications.

Think of it like getting into your house via the Front Door. You may have both a door handle with a key lock, and a second deadbolt lock on the same door. You need one key to open the door handle lock, and a second and different key to open the deadbolt lock. If you only have one key, you can’t get access to the house! So keep both keys safe!

Where possible, it is highly recommended to turn on MFA for all your available systems and accounts (check with your provider for details and instructions), and that includes:

  • email applications (Gmail, Hotmail, Outlook, Yahoo etc)
  • Banks & Financial Institution Accounts
  • Facebook
  • LinkedIn
  • Instagram
  • Microsoft Accounts
  • Signal
  • Twitter
  • WhatsApp

If you find that you need assistance or guidance with MFA, we’re here to help – just reach out at info@conqueredit.com.au or 0468 988 438.

FREE Technology Training for Over 50’s

We have three FREE short technology courses coming up in April and May for our Over 50s in the Community who may be interested in picking up some new technology skills. These are face to face, hands on classes, where participants can bring their own device (laptop/tablet), or use on of ours if they are available (dependant on numbers), or just sit in and follow along with the Presenter on-screen.

As a Network Provider in the Australian Government’s Be Connected Program, Conquered IT is able to offer FREE training to small groups across a range of Technology topics, as the training is funded under this Program. The courses are:

Course 1 – Getting Started Online 1 – Using the Internet and Online Safety. This course is on Monday 19 April and runs for an hour from 10.30-11.30 in Turner Building Room 1, Balcombe Heights Estate, cnr Jasper & Seven Hills Rd, Baulkham Hills NSW 2153.

Course 2 – Getting Started Online 2 – Using Online Forms and Search Engines. This course is on Monday 26 April and runs for an hour from 10.30-11.30 in Turner Building Room 1, Balcombe Heights Estate, cnr Jasper & Seven Hills Rd, Baulkham Hills NSW 2153.

Course 3 – Getting Started Online 3 – Using Email. This course is on Monday 3 May and runs for an hour from 10.30-11.30 in Turner Building Room 1, Balcombe Heights Estate, cnr Jasper & Seven Hills Rd, Baulkham Hills NSW 2153.

All courses are limited to a maximum of 10 participants, and participants need to register online via https://conqueredit.com.au/services/. Further details about each course can be found when registering online. Interested participants are also more than welcome to contact me directly to register if they feel more comfortable doing that.

All Course Participants will receive a Handout Pack which includes Course Summary Notes and a Certificate of Completion.

If you have any questions, or would like to know more about the Program or Conquered IT, please do not hesitate to contact me.Spread the Word, and help our older Australians with their digital journey.

Peter O’Farrell
Director
Conquered IT
0468 988 438

FREE Training for Over 50s

Reach Out and Get Started Today…courses commencing in April, May and June.  Venues and Dates to be confirmed based on interest.  Pre-Register your interest and keep informed.

Let us know any other courses you may be interested in attending, and we can see what demand exists to run them.
Let us know where you're from so we can group people from similar areas together for Training when confirming Dates/Times and Venues.
Let us know if you have any comments or questions in relation to the Upcoming Training.

Are You Digitally Included?

According to a recent publication from the Australian Digital Inclusion Alliance, being digitally included means:

– A person has affordable access to high-quality internet, and owns appropriate devices to utilise the internet;

– A person can use the internet in an accessible way, whether they are living with disability, from culturally or linguistically diverse backgrounds, or with other needs;

– A person has the ability, skills and confidence to complete tasks on and benefit from the internet.

At Conquered IT, we can work with you to ensure you can get the right access to digital services and have the confidence to use them with minimal fuss. Get in touch today – 0468 988 438, or info@conqueredit.com.au.

Identity Theft – It’s a REAL thing…

Protecting yourself from Identity Theft is about keeping your personal information safe when you’re online. Your personal details (full name, date of birth, address, credit card details, invoice numbers etc) can all be very useful and valuable to a scammer who will try and steal this information to commit illegal activities. That could include unauthorised purchases, or using personal information to impersonate you to get further information from a supplier or business who may provide services to you. They may even look to on sell your information to other more sophisticated scammers.

It can be devastating to have this happen, and can often take many months of your personal time and effort to try and resolve the situation. So, a few tips:

– be very careful sharing information about yourself online, including in social media, blogs and other online forums;

– think twice before entering online competitions where you have to provide personal information to someone you may not know – giving away personal details is just like giving them money!; and

– watch out for scammers impersonating major corporate organisations that you may or may not deal with, presenting you with an invoice for payment – double check everything, and if it doesn’t look right, reach out to the organisation and confirm.

If you think you’ve been the victim of a scammer, get in touch with IDCARE (Australia and New Zealand’s National Identity and Cyber Support service) at www.idcare.org.

If you like to know more about scams, identity theft and keeping safe when online, reach out to Conquered IT, and attend an upcoming training session. Call us on 0468 988 438, or check out www.conqueredit.com.au.

Do You Know About MyGov?

The Australian Government’s myGov website gives you access to a range of government services online. If you create a myGov account, you can link to Centrelink, Medicare or Child Support. You can also:

  • get messages sent to your secure myGov Inbox
  • update your personal details with Centrelink and Medicare
  • be confident your personal information is secure
  • access your online accounts overseas
  • link to other government services.

myGov will add more features over time.

Other services that you can access using your MyGov account include:

  • Australian JobSearch
  • Australian Taxation Office
  • Centrelink
  • Child Support
  • Department of Health Applications Portal
  • Department of Veterans’ Affairs
  • HousingVic Online Services
  • Medicare
  • My Aged Care
  • My Health Record
  • National Disability Insurance Scheme
  • National Redress Scheme
  • State Revenue Office Victoria.

Conquered IT is ready, willing and able to walk you through the process of setting up your MyGov account to access these services, just reach out at info@conqueredit.com.au for more information.