Conquered IT

Conquered IT

Conquered IT is all about working with local people in local communities around Australia to build the digital literacy of our older Australians through Training and Support, one byte at a time!


As a registered Australian Government Be Connected Network Partner, Conquered IT is able to offer a range of IT Training Courses to older Australians (over 50s) within the Community Free of Charge.  We can do this because it is funded, in part, by the Australian Government.  But Conquered IT also makes a substantive investment by volunteering its time and resources to design, deliver and support these programs for the benefit of the Community.

Conquered IT runs both face-to-face and online webinar training, as well as offering personalised Training and Skills Development Plans.


Conquered IT is also able to provide operational technology support to users either in their home or remotely (if possible) to assist in resolving issues affecting your use of technology.  If you need one on one training or support, we can come to you when it suits and help out!

No issue too big or small.  If you need onsite technology support – call us on 0468 988 438, or email for more info, or leave us a message, and we will get right back to you.

Please note:  IT Support is a fee for service arrangement with all costs agreed upfront, and no hidden fees or callout charges.

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Conquered IT offers a free 60min initial consultation for all Seniors (age 50+) – either remotely via Zoom, or face to face.  This primary purpose of this initial session is to establish an understanding of your current level of technology literacy and assess what technology support may be important to you in the future.

From there, Conquered IT will build out a personalised Training Plan that is specifically tailored at ensuring you develop the skills you need and empower you to build confidence in your daily use of technology.  Following the consultation, a personalised Training Plan Proposal will be delivered to you.  This proposal will outline the scope of your engagement with Conquered IT including a breakdown of the schedule of delivery activities and all fees/charges associated with the delivery of the Plan.

Reach us at at for more information, or book your Free Initial Consultation now by selecting the day in the Calendar below, and completing the Booking Details.  We will then be in touch to confirm your booking.

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You can view our Course Catalog to see the full list of courses we deliver.  We work with local community organisations and businesses to tailor a plan and schedule the delivery of courses for their members, so feel free to reach out to us at if that is something of interest.


Conquered IT regularly runs Face to Face Courses at local venues around the Hills District of Sydney.  Our next 9 week ‘Introduction to Google Drive and Google Docs‘ Program commences on Tuesday 19 July 2022.   You’ll get hands on and interactive in this beginners course all about creating, editing, storing and sharing Google Documents (aka Google Docs) in Google Drive.  No pre-requisite knowledge or Google account required.  BYO laptop, or borrow one from us on the day!   REGISTRATION is required at  Email for more details.

Week 1 (Tue 19 July, 1030-1230) – Intro to Google Drive & Docs – Part 1.  In this class we learn all about Google Drive, what it is and how to access and use it. We also introduce Google Docs and learn how to upload and synchronise documents.

Week 2 (Tue 26 July, 1030-1230) – Intro to Google Drive & Docs – Part 2.  In this class we learn how to manage and organise files in Google Drive and how to convert, download and print files from Google Drive. Our introduction to Google Docs continues as we learn the Google Docs interface and how to create document files, as well as basic text editing like selecting, deleting, dragging, dropping, cutting, and pasting.

Week 3 (Tue 2 Aug, 1030-1230) – Document Basics – Part 1.  In this class we learn more about formatting text and adding hyperlinks, as well as using Indents and Tabs in Google Docs. We also cover how to use Headers, Footers and Page Breaks, as well as creating and editing Tables in Google Docs.

Week 4 (Tue 9 Aug, 1030-1230) – Document Basics – Part 2.  In this class we learn how to insert and edit images in Google Docs and learn more about inserting text boxes and shapes. We also learn how to add styles to documents and make formatting changes that affect the whole document at once, as well as how to choose from the hundreds of free fonts available in Google Docs.

Week 5 (Tue 16 Aug, 1030-1230) – Extension Tasks in Google Docs.  In this class we learn how to find and install Google Docs add-ons, as well as how to share and collaborate on files in your Google Drive. We also learn how to create and reply to comments, tag collaborators and more, as well as learning how to enable suggestion mode and approve/reject changes and comments on suggested edits.

Week 6 (Tue 23 Aug, 1030-1230) – Collaborating with Others on Documents. In this class we learn how to recover old versions of docs and how to quickly share a document with anyone, even if they don’t have a Google account. We also learn how to transfer document ownership to someone else, and see who has edited, commented or shared your document in Google Docs.

Week 7 (Tue 30 Aug, 1030-1230) – Additional Document Features – Part 1. In this class we learn how to use Google Docs on a mobile device and how to use it when you’re not online. We also learn how to transcribe your voice and how to translate documents into other languages with just a few clicks.

Week 8 (Tue 6 Sep, 1030-1230) – Additional Document Features – Part 2. In this class we learn how to link within your document using headings and bookmarks as well as how to use Smart Compose.  We also learn how to create and use substitutions and learn a quick and easy shortcut to create new Google Drive files.

Week 9 (Tue 13 Sep, 1030-1230) – Additional Document Features – Part 3.  In this last class, we learn how to add citations in Google Docs as well as learning how to use the ruler and page setup dialog box to adjust the margins in Google Docs. We also cover how to find and use keyboard shortcuts and how to create and add a Table of Contents to your document in Google Docs.


In these trying Covid times, we’ve found that our FREE Weekly Wednesday Webinar offers our Over 50s an opportunity to continue to expand their learning in the safety and comfort of their own homes. An opportunity to get together, albeit virtually, and learn and/or have a chat with others about topics of interest.

All sessions are facilitated by Conquered IT and run for about an hour.  The courses commence at 1030am sharp!  So don’t be late!  You might like to connect 5min before the advertised start time to ensure you’re good to go!  To connect to the Webinar you will be provided with a link when you register, and you just need to click on that link to join – its that simple!  And if you’re not sure what a Webinar is all about – check out the snippet…

Registration is required for all Webinars and please note as we are a Be Connected Network Partner, we are required to capture some participant information as part of the registration process.  You will need an email address to register for the Online Webinars as we need to send you a confirmation email with the link to join the webinar.   Contact us to find out when new Webinars are running.

Any questions or issues should be directed to